Communication in Conflict Management

Catalog description

Instructional Method: Three hours lecture/discussion/field experience. Prerequisites: COMS 130 (with a grade of “C” or better) and COMS 330 (with a grade of “C” or better), or permission of instructor. Addresses the nature of conflict between people as it is manifested in communicative interaction in varied contexts, within individuals, between individuals, between groups, and between organizational and social entities. It deals with both competitive and, especially, cooperative communication genres as well as strategies of conflict intervention and mediation.