Introduction to Hospitality, Event Management, and Tourism

Catalog description

In this course, you will learn about the fundamentals of the hospitality, event, and tourism industry which spans the globe. Highlights include investigating career opportunities in lodging, food service, clubs, casinos, cruise lines, and entrepreneurship. You will discuss organizational structures, including franchising and management companies. Current trends, including social responsibility, ethics, sustainability, human resources topics, customer service excellence, and marketing concepts in the industry, will be explored.