Crisis Negotiation

Catalog description

This course will cover crisis negotiation strategies. Topics include a discussion of what causes a crisis, strategies when dealing with mental illness in a crisis situation, and how a potential suicide could impact the negotiation process. Situations where people are being held against their will as hostages, along with cases where a person is psychologically overwhelmed and in need of immediate guidance and assistance are discussed. You will also learn about key factors and tactics to de-escalate and negotiate in crisis situations.