Continuous Quality Improvement in Health Services Organizations

Catalog description

Pre - requisite: ADSS 6525. The course is designed to provide the Health Services Administration students with a conceptual framework of the continuous quality improvement movement and its application to healthcare. It examines The Philosophy of Continuous Quality Improvement (CQI) a nd Total Quality Management (TQM) and provides guidelines for its implementation in healthcare organizations. There are four prime components to the course: 1) Concepts, principles and theory driving the quality movement since these serve as the theoretical bases for quality requirements in health care, 2) Techniques commonly used in quality programs and strategies for its implementation through reading, discussion, and through a final project, 3) Some of the more common quality measurements used by regulat ory, accrediting, or their institutions, 4) Correlation between quality and cost in healthcare.