Intro to Hospitality Industry

Catalog description

This course is a general introduction to the hospitality industry. In this course students explore career choices in the hospitality field. It offers a broad spectrum of information on customer perspectives, businesses and roles in the industry. The focus is on the unique principles associated with ownership and management of hotels, facilities, and franchises, including customer service and guest satisfaction. Students explore industry terms, core skills, and career opportunities in areas such as travel and tourism, lodging, gaming, restaurants, clubs, theme parks, special events, conferences and managed services.