BMT 1650
Customer Service
Prince George's Community College · UGRD · Fall 2026
2 sections2 open now
Catalog description
This course examines the dynamics of exceptional customer service. Emphasis is placed on the role of customer service, customers in today's business environment, dealing with customers effectively, the role of management, developing techniques to improve communication skills to achieve customer satisfaction, and the exploration of customer service trends. Formerly MGT-1650. Students may not receive credit for both MGT- 1650 and BMT-1650. (Not offered summer.)
Sections
Current meeting, instructor, credit, and enrollment details
DL01
1 openSeats: 24/25 seats Last recorded: Aug 13, 2026, 4:03 PMClass #29252-BMT-1650-DL01Fall 2026UGRD3 credits
1 available24 enrolled25 capacity0 waitlist
- Days & times
- Times TBD Online 1 (Lecture)
- Meeting dates
- Aug 17 – Dec 7
- Location
- Online 1
- Instructor
- Bowen, F
Section notes
Note: Visit www.pgcconline.com for details
Details checked 4 hours agoSeats checked 4 hours ago
DL02
3 openSeats: 22/25 seats Last recorded: Aug 13, 2026, 4:03 PMClass #29253-BMT-1650-DL02Fall 2026UGRD3 credits
3 available22 enrolled25 capacity0 waitlist
- Days & times
- Times TBD Online 1 (Lecture)
- Meeting dates
- Sep 8 – Nov 17
- Location
- Online 1
- Instructor
- Yorkshire, K
Section notes
Note: Meets Sept 8 - Nov 17. Visit www.pgcconline.com for details
Details checked 4 hours agoSeats checked 4 hours ago
Class numbers and section codes come from the registrar.
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