PHA 245

Principles of Customer Service

Pima Medical Institute · UGRD · Fall 2026

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This course introduces students to customer service skills expected of pharmacy technicians. Topics include how to convey a professional image in the workplace, effective communication modes and strategies for various customer and health care team interactions, listening and speaking techniques, and cultural competency awareness.

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Class #pima_medical_phoenix-0083Fall 2026UGRD0.5 credits
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