Production & Operations Mgt

Catalog description

Production/Operations management involves planning, monitoring and controlling, and improving daily operations within a corporation, whether service or manufacturing. Using the Supply Chain Operations Reference model that defines the functions of Plan, Source, Make, Deliver, and Return, students will be introduced to the complex issues surrounding operations management in today's fast-changing world. A variety of tools and strategies including Lean/Six Sigma, Scaled Agile Frameworks, Total Quality Management (TQM), and Statistical Process Control (SPC) will be explored to provide a platform for critical thinking and analysis to ensure supply chain and operational resiliency.