Managing Business Processes

Catalog description

Develop and evaluate process models, performance metrics, and information flow to facilitate cross-functional business processes for 21st century organizations. BUSAD 578 Managing Business Processes (3) Twenty-first century executives cross-functional business processes rather than managing their organizations as independent functional silos. Consequently, the ability to design and implement process oriented organizations has considerably evolved over the past decades. More importantly, initiatives related to Service Oriented Architectures (SOA) and Business Process Management (BPM) systems are predicated on the existence of well-designed business processes. However, the task of designing processes has become harder due to the disappearance of boundaries both within and across enterprises. Managing Business Processes provides students with an understanding of the key aspects of business processes such as collaboration, information flow, people, and business rules. The main objective is to provide an overview of various techniques and tools for analyzing, improving, and implementing business processes and information system controls. The course will utilize cases, process modeling methodologies, and simulations to strengthen the students' understanding of business processes and their contribution to business performance.