Principles and Practice of Healthcare Quality Improvement II

Catalog description

Building on prior coursework that provided a broad overview of the principles and tools of quality improvement in healthcare, this course will provide students with in-depth knowledge of quality improvement (QI) methods, tools, and measures with a strong focus on focus on implementation and sustainment of change. Additional content includes change management, measuring for improvement, sustainment of interventions, QI scholarship, and professional development. Using assigned readings, class lectures, discussion, experiential learning, and in-class exercises, students will apply the methods and tools taught in this course to conduct a quality improvement intervention in their healthcare organization. Students will incorporate concepts related to knowledge-based care, patient-centered care and systems-minded care when developing process improvement changes. Additionally, students will reflect on knowledge gained from the application of these process improvement tools and the challenges of implementing changes in a healthcare organization. This is a hybrid course with virtual and in person components.