Building Value-Oriented Healthcare Services Companies

Catalog description

The vast majority of new healthcare services companies fail, while a very small minority scale nationally, reaching their potential to serve patients and impact the healthcare system. The companies that defy the odds serve an important function in advancing our healthcare system: addressing unmet social and medical needs; bringing innovation in clinical models, technology, or service models; building workplaces that are more attractive for employees; and/or inspiring incumbent organizations to evolve their models. This course follows the process of designing, launching and scaling value-oriented healthcare services companies – i.e., companies that aspire to advance the triple aim of healthcare (improving quality, experience and total cost of care). The course has a particular focus on assessing which NewCo ideas will be viable, designing of the clinical and economic models, partnering with providers (primary care, specialists and hospitals) and payers, building strong teams and culture, attracting capital, and ensuring long-term economic viability. We will follow the perspective of a practitioner, leveraging real-world examples and case studies, including guest speakers who share current experiences. The course is directly relevant to students contemplating building or joining early-stage healthcare services companies; and, the course is also designed to be relevant to students who will be in roles that interact with these types of companies throughout their careers (e.g., as investors, consultants, investment bankers, hospital executives, health plan executives).