HCIN 6170

Leading Change in Health Care

University of Pennsylvania · UGRD · Fall 2026

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There has been no shortage of recommendations from executives, consultants, and self-declared experts on how to improve health care. Yet health care systems still struggle with problems of cost, quality, and access—exacerbated by high employee turnover and provider burnout. Across the country, however, we have seen successes with innovative practices related to care coordination and standardization, the expansion of community health and palliative care, and new models of behavioral health. Through lectures, conversations with health care leaders, and your own investigation, we will explore the elements that have facilitated those successes. Topics include 1) leading innovation and organizational transformation, 2) facilitating a culture of inclusivity and engagement, 3) leveraging data, 4) aligning incentives, and 5) implementing transformation. You will gain insights into why efforts at organizational transformation succeed and learn techniques to apply these insights at every level of an organization. You will come away with a set of strategies for implementing innovation and transformation in your professional setting.

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Class #pennsylvania_2-HCIN6170Fall 2026UGRD1 credits
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