Value and Quality in Health Care

Catalog description

This course examines the innovation lifecycle for health care delivery from the perspectives of health care business operations, regulation, and quality measurement. The first half of the course focuses on the connection between quality and value. You will learn methods to analyze problem spaces to understand how they might produce value, and for whom. The second half examines techniques for getting to a pilot and for scaling and sustaining new products and services. You will learn how leaders in industry and government evaluate health care innovations. You will hear cases that highlight the real-world experience of innovators at every step in the process. In a group-based project, you will take on the role of internal innovation consultants and conduct stakeholder interviews with AI-driven characters to take an idea from concept to pilot. You will come away with a portfolio of consulting materials, as well as a pitch to stakeholders.