OPERATIONS MANAGEMENT

Catalog description

This course provides graduate-level instruction regarding the analytic methods and concepts that are essential to understanding operations management. Special emphasis will be placed on challenging issues confronting operations managers and providing the student with language, concepts, insights and tools to deal with these issues in order to gain a competitive advantage through operations. Since the course deals with the management of “processes,” it applies to both for-profit and non-profit organizations, to both service and manufacturing organizations, and to virtually any functional area or industry.