Leadership and Management in Healthcare Systems

Catalog description

Healthcare systems are composed of numerous professional groups, specialties, and departments with complex, nonlinear interactions between them. Within large organizations such as healthcare systems, the numerous groups with different specializations, multidirectional goals, and multidisciplinary staff might support or be in conflict with each other. This course is an in-depth study of the role that skillful leadership plays in optimizing management in this highly complex environment. The study will include a review of leadership approaches for capitalizing on the multi-disciplinary diversity within the organization as a whole and efficiently utilizing resources when designing management processes, while encouraging personnel to work toward common goals. Specific focus will be given to change leadership, culture building, conflict management and resolution, quality improvement, diversity leadership, team leadership and collaboration.