Technology and Social Media in the Public Sector

Catalog description

This course explores the myriad uses of Web 2.0 technologies and social media in the public sector and combines existing practices with theories of public administration, networked governance and information management. The course will focus on best practices, the strategic, managerial, administrative and procedural aspects of using Web 2.0 technologies and social media and will explore how social behavior affects the adoption of social media technologies. Students will also have a chance to explore Web 2.0 and social media tools and will learn how to implement them based on mission, goals and strategy. This course will provide a solid introduction to Web 2.0 technologies and social media for those who wish to put Web 2.0 technologies and social media to work in their organizations.