Quality Improvements in Healthcare

Catalog description

The overarching objective of this course is to familiarize students with the concepts of Quality and the process of Quality Improvement across the healthcare continuum. Students will learn about the history and evolution of quality, its terms, principles, theories, and practices. For example, student will explore the work of Edward Codman, Florence Nightingale, James Reason, Peter Senge, as well as many others. The students will be introduced to a diverse collection of methods of improving quality, including, but not limited to, Continuous Quality Improvement and Total Quality management, as well as to the guidelines for implementing quality management and the continuous quality improvement processes.