CIS 268

Web-based HelpDesk

Owens Community College · UGRD · Fall 2026

1 section

Catalog description

This simulation course will provide hands-on experience with software and methods to conduct help desk support over the Web. Problem tracking, follow-up, and how to maintain high touch, high quality customer support via the Web are emphasized. Co-requisite: CIS 126,CIS 125,CIS 133

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Class #owens-CIS268Fall 2026UGRD

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Instructor: Staff

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