CIS 232

Help desk and Customer Service

Owens Community College · UGRD · Fall 2026

1 section

Catalog description

This course will emphasize improving troubleshooting skills and way to provide effective, efficient, and friendly technical support. call tracking software will be explored. The class will use a help desk simulation. Co-requisite: CIS 133

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Class #owens-CIS232Fall 2026UGRD

Days & times: No scheduled meeting time
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Instructor: Staff

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