BUSINESS PROCESS MANAGEMENT

Catalog description

Introduces and integrates some core concepts from Operations Management (OM) and Business Information System (BIS) disciplines by introducing a process-oriented view of the flow of materials, information, products, and services through and across organizational functions. Helps students to: identify information-bearing events and actors, model and analyze business processes, assess, and improve process efficiency, recognize probabilistic components of business processes, and understand the interactions between human behavior and process design. Addresses hands-on, case-based assignments allow for practicing some principles and concepts.