IEM 4163

Service Systems and Processes

Oklahoma State University · UGRD · Fall 2026

1 section

Catalog description

Description: Design and analysis of service systems and processes from the perspective of industrial engineering and engineering management. Application of basic industrial engineering principles and tools applied to service systems. Basics of service quality and productivity, including metrics, measurement and improvement.

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Class #oklahoma_state-4585Fall 2026UGRD

Days & times: No scheduled meeting time
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Instructor: Staff

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