CSFRS 3910

Customer Experience Management

Ohio State University-Marion Campus · UGRD · Fall 2026

1 section

Catalog description

Provides students with an intellectual and hands-on understanding of the key consumer service management and consumer satisfaction theories and practices that are relevant in service sectors. Cross-listed in CSFRSt and CSCFFS.

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Class #ohio_marion_campus-CSFRS3910Fall 2026UGRD3 credits

Days & times: No scheduled meeting time
Meeting dates: —
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Instructor: Staff

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