CTS 1156C

Desktop Support

Northwest Florida State College · UGRD · Fall 2026

1 section

Catalog description

This course introduces the helpdesk skills to troubleshoot hardware or software operation and application problems for end users on the desktop or client-side, based on the Windows operating system. It is designed to help prepare the student to take the two core exams (70-620 and 70-622) required for certification as an MCITP: Enterprise Support Technician students should have user-level competency with Windows and MS Office.

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Class #northwest_florida-0208Fall 2026UGRD- credits

Days & times: No scheduled meeting time
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Instructor: Staff

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