Microcomputer Software Support

Catalog description

Students will learn to install, configure, and maintain current Microsoft Windows operating systems and document common software issues while applying troubleshooting skills. IOS, Android, Mac OS, Linux, and Windows Phone, are covered from a user’s perspective. Client-side virtualization concepts will be covered as will computer security. Students will develop the skills to provide appropriate customer support. Students completing this course will have begun the preparation necessary for success in the following industry-recognized certifications: CompTIA A+ 220-1002 (Core 2). (Note: Preparation for the A+ certifications should include NTWK 2053 and NTWK 2153). Outside lab time will be required.