Foundations of Healthcare Management

Catalog description

Examines the management of health services organizations (HSOs) and health systems from management functions, concepts, and principles to managerial roles, skills, and competencies within the context of HSOs and health systems and their external environment. Introduces managerial tools and techniques for managing effectively in the HSO/health systems environment. Emphasizes how health managers solve problems, make decisions, and conduct strategic planning. Studies the roles played by quality, productivity, and technology in establishing and maintaining a competitive position and how managers seek to manage the complex human relationships that exist within HSOs and health systems as well as other agencies and external stakeholders.