Strategies for Cross-Cultural Facilitation and Negotiation

Catalog description

Examines several cultural theories, such as Hofstede’s national cultural dimensions, Hall and Hall’s contextual levels, along with Kluckhohn and Strodtbeck’s variations in value orientations. Culture is defined as a group of people with shared values and means of being. Offers students an opportunity to acquire skills to move from gut reactions to applying empirically tested methods for cultural interactions and diplomacy. Includes case studies and role-play with a variety of intergenerational, international, racial, and religious groups. Students practice verbal and nonverbal communication to strengthen their diplomacy and public speaking skills. The written signature assignment designs a communication collateral that meets the needs of stakeholders from two different cultures (include different languages/wording). Supports collateral differences based on cultural theories and evidence.