Knowledge Management

Catalog description

This course provides an advanced study of theories and concepts about knowledge management systems (KMS) and trends to evaluate the gaps between theory and practice in knowledge management. Additionally, the course will provide an overview of a comprehensive and methodological approach to support managers in their implementations of KMS. You will also gain the concepts related to capturing, storing, managing, recalling, and reusing organizational knowledge. This course also includes the process to measure results and enable managers to improve their KMS implementations and identify key future issues.