Quality Management

Catalog description

The effective implementation of quality management practices for process improvement is necessary for organizations to be successful. During this course, you will explore systematic approaches to Total Quality Management to improve organizational performance and meet management and customer expectations. You will study quality assessment models and Lean Six Sigma tools, such as business process modeling and business process reengineering, to eliminate waste, increase performance, and meet standard requirements. You will also develop and present a quality management plan.