Managing and Addressing Conflict and Dysfunction within Organizations

Catalog description

Whenever individuals interact, conflict is inevitable. Whether that conflict is constructive or destructive is another matter. In this course you will examine leadership approaches for dealing with conflict and dysfunctional organizational systems. The centrality of power, hierarchy, and communication in organizational functioning will be considered. You will explore the bidirectional nature of conflict and dysfunction, as well as preventive and intervention strategies for addressing these challenges. You will also attend to the application of relational/systemic ethics within organizations. Emphasis will also be placed on culturally competent methods for addressing organization conflict and dysfunction.