Becoming a Professional 3

Catalog description

This professionalism course will prepare you to communicate with clients during routine veterinary visits. We will explore aspects of effective verbal and nonverbal communication during client interactions, including how cultural diversity impacts communication in professional veterinary settings, how to get informed consent, how to communicate complex information, and how to attend to one's own and others' well-being. Role-plays and simulated client interactions will foster development of client communication skills in context.