Business Process Management and Six Sigma

Catalog description

Business Process Management is a core function of the Information Systems professional. Information and information technology do not stand alone in any organizational or social setting. Rather they are integrated into a series of processes for accomplishing goals for the organization or for the individual. The ability to successfully construct technological artifacts is useless unless these pieces can be successfully introduced into the social setting. This course provides an overview of the skills needed to analyze, model, simulate, design, and successfully implement business process changes into organizations. The Six Sigma module of this course will introduce students to the Six Sigma methodology as applied to business process change. Students will receive an overview of the history of the Six Sigma movement along with a discussion of important DMAIC, Control, and Causal methodologies. All prerequisite courses must be completed with a grade of “C” or better.