MGMT 474

Service Operations Management

North Carolina A & T State University · UGRD · Fall 2026

1 section

Catalog description

3 Lecture Hour(s) 0 Lab Hour(s) This course focuses on the creation of value through service system design, service quality assurance, scheduling, performance metrics and the management of customer interactions.

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Class #north_carolina_a_and_t-MGMT474Fall 2026UGRD3 credits

Days & times: No scheduled meeting time
Meeting dates: —
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Instructor: Staff

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