Office Essentials

Catalog description

Today’s administrative support staff bear a greater amount of responsibility. Knowledge and skills necessary to excel vary from verbal or electronic communication etiquette to direct customer service to computer and keyboarding skills. Experience working with electronic calendars, filing, Microsoft Office, internet, and office equipment is also necessary. Other skills such as leadership, time management, professional development and problem solving customer needs are required as well. Basic financial or medical office skills such as confidentiality procedure are more important than ever. Join us to learn techniques to keep pace with your ever-changing responsibilities.