MSA 748Employee Engagement

Catalog

This course provides understanding and skill development in various methods of employee engagement such as attention zones, goal settings, prioritizing, delegating, focusing, and evaluating. Students will gain more self-awareness through the various assignments, as well as learn the concept of emotional intelligence to keep employees motivated, productive and fulfilled. Emotional Intelligence (also referred to as EI and EQ) is about an individual's ability to recognize and regulate their own emotions and the emotions of others in order to achieve their goals. This course will explore various models of EQ, the ethics of incorporating EI assessments and training in various situations, criticism of the EQ concept and components of EI, and how to strengthen your own Emotional Intelligence.