Evidence Based Quality Improvement in Healthcare Using a Lean Six Sigma Framework

Catalog description

This course provides an introduction to quality improvement in healthcare focusing on the use of Lean Six Sigma methods, tools, and techniques to drive quality and enhance safety in the practice environment. The importance of using research evidence as an essential component in the improvement process is explored. The impact of organizational system culture is analyzed using various conceptual frameworks. Strategies for overcoming resistance to healthcare transformation initiatives are examined to empower the learner with skills for engaging and leading change management to obtain sustainable outcomes. Students will identify a practice based quality or safety issue to apply principles taught throughout the course and will create a roadmap to facilitate the process of improvement including strategies to engage key stakeholders, identify evidence based solutions, and utilize meaningful data to measure progress toward expected outcomes.