Civic Analytics, Urban Intelligence and Data-Informed Leadership

Catalog description

This course provides an overview of city government, operations, and management of information and communication technologies within cities and related policy domains. There will be an emphasis on new approaches to urban governance and data leadership ranging from performance management to innovation delivery units to smarter cities frameworks and public entrepreneurship. Throughout the course we will focus intently on the importance of data and how to collect it; and also how it should be presented from a policy, management, and political perspective to ensure impact. In addition, the role of civic engagement and community participation is explored. Case studies and best practice examples will be used extensively.