IS 448
Usability & Measuring UX. 3 credits, 3 contact hours
New Jersey Institute of Technology · UGRD · Fall 2026
Catalog description
Prerequisites: MATH 105 or MATH 120 or MATH 225 or MATH 244 or MATH 279 or MATH 305 or MATH 333 or IE 331 or ECE 321 or MNET 315 , and IS 247 . Quantitative methods to measure usability and user experience design are presented via a hands-on, practical experience approach. Usability is a key aspect of user experience, reflecting the quality of how users interact with a product or service. Fundamental concepts, including quantitative experiments such as A/B testing and metrics such as Net Promoter Score (NPS) and System Usability Scale (SUS) are covered. Students will design, conduct, and analyze surveys to assess usability and user experience and apply descriptive and inferential statistics to interpret and communicate results.
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