BUS 266

Quality Customer Service II

Muskegon Community College · UGRD · Fall 2026

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Measurement, Plan, and Action. This course will take the basic concepts of Customer Service taught in BUS 166 and allow students to measure the outcome that it has on customers. With the results of these surveys, individuals will then be able to formulate a customer service plan and then put this plan into action.

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Class #muskegon-0117Fall 2026UGRD3 credits
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