Introduction To Customer Relations.

Catalog description

This course focuses on practical information that will enable both the student and practicing customer service professional to enhance, hone, and refine their service skills. The course is designed to equip individuals with the strategic necessities to effectively interact with and deal with a multitude of customer-related service issues that are an integral part of the customer service job function. Fall. Prerequisites: ENG 098 , FYE 101 , RDG 098 , or placement.