Managing IT - A+

Catalog description

This course offers a hands-on approach to managing information technology in a variety of environments. Students will be provided the skills needed to perform tasks such as installation, building, repairing, configuration, troubleshooting, optimizing, diagnosing and preventive maintenance in the context of the field service or enterprise environment and interacting with customers remotely. The course will also introduce critical responsibilities commonly required in managing IT within an organization including project management, help desk operations and information security. This course is aligned to the CompTIA A+ certification. Fee is required. (4 contact hours)