154 113
- Help Desk Concepts (3 Units)
Moraine Park Technical College · UGRD · Fall 2026
1 section
Catalog description
Focuses on help desk functions, analyzing help desk software and tools, customer service skills for help desk employees, creating training sessions for end users, creating documentation for computer end users, and developing their own strategies for handling help desk tickets. Credit for Prior Learning Available
Sections
Current meeting, instructor, credit, and enrollment details
001
Availability not recently verifiedClass #moraine_park_technical-0392Fall 2026UGRD
- Days & times
- No scheduled meeting time
- Meeting dates
- —
- Location
- —
- Instructor
- Staff
Class numbers and section codes come from the registrar.
Spot missing or incorrect course data?