Shop Procedures.

Catalog description

This is a lecture course addressing diesel and automotive shop management issues. Students will be exposed to shop management environments and issues including customer relations, parts inventory, repair order preparation, shop efficiency and productivity, shop organization, work flow, labor guides, work ethics and stewardship. Computerized shop management software will be integrated throughout the course. Prerequisites: Junior standing, ATDI 134 , ATDI 264 , AST 164 , AST 266 , DST 264 , DST 274 , DST 273 .