ERP 4610
Customer Relationship Management in ERP Environment
Missouri University of Science and Technology · UGRD · Fall 2026
1 section
Catalog description
The course emphasizes identification (targeting), acquisition, retention, and development (expansion) of (profitable) customers, as well as effective and efficient management of customers, using information technology. SAP CRM, SAS BI tools, and mobile application development are used to illustrate concepts in the class.
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Current meeting, instructor, credit, and enrollment details
001
Availability not recently verifiedClass #missouri_science_and-ERP4610Fall 2026UGRD3 credits
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