BUS 5150
Customer Focus and Satisfaction
Missouri University of Science and Technology · UGRD · Fall 2026
1 section
Catalog description
Major emphasis is given to the concept of customer focus, with coverage of techniques for obtaining customer needs, measuring customer satisfaction, developing products and services to satisfy customers, and maximizing the benefits of customer feedback. A semester long HoQ project will be done.
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001
Availability not recently verifiedClass #missouri_science_and-BUS5150Fall 2026UGRD3 credits
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