AI and Automation in Business Processes Credits: 3

Catalog description

This course explores the transformative potential of Artificial Intelligence (AI) and automation in optimizing critical business processes. Through a combination of lectures, real-world case studies, and hands-on exercises, students will gain essential skills in using AI and automation to enhance customer experiences and streamline back-office functions. Key focus areas include driving operational efficiency, fostering innovation, and creating competitive advantages. By the end of the course, students will be equipped to apply AI and automation solutions to real-world business challenges effectively.