Design for Chat and Voice

Catalog description

This workshop-style course introduces conversational interfaces, focusing on the design and development of multimodal chat and voice assistants that incorporate AI-generated interactions. Students complete a hands-on project that spans the full lifecycle, from initial concept and agent personality to intent definition, conversation flow design, prototyping, user testing, and iteration. The course strengthens UX students’ junior portfolios and provides an opportunity to explore conversation design as a specialty within UX. Applied AI Integration: This course meets or exceeds MSOE’s Applied AI Integration guidelines for sufficient coverage of Foundational Knowledge, Practical Application, and Critical Evaluation.