Conflict and Communication

Catalog description

The emphasis of this course is on developing communication behaviors that productively manage conflict; it is structured to integrate communication theory with practical application. Through readings, lectures, sample conflict cases and interviews, as well as through in-class discussion and exercises, this course will address both intrapersonal and interpersonal conflicts that occur in diverse settings, examine the sources of these conflicts, and analyze the factors that influence how we identify, define, manage and defuse these conflicts.