macOS Support Essentials

Catalog description

This course provides an in-depth exploration of troubleshooting of the macOS operating system and prepares students for Apple Certified Support Professional (ACSP) certification. This course will teach students the best methods for effectively supporting users of macOS. Course covers labs on installation, setup and configuration, macOS recovery, software updates, file system, FileVault, permissions and sharing, data management, application and processes, network configuration, network services, peripherals, printing, and system startup. The course is a combination of lecture and hands-on exercises that provides practical, real-world experience.