CSC 248PC Service and Support

Catalog

This course will provide students with the knowledge necessary to support and service a PC. Cabling, network interfaces, storage devices,and other network hardware components will be studied. Hardware and software installation, troubleshooting, and the use of network diagnostic and repair utilities will also be examined. Students conduct research on hardware and software issues using the Web. Students learn to debug printing problems. Upon successful completion of this course, the student will be prepared to take the associated certification test, such as Microsoft Certified Professional or A+ Hardware.