CMR 261

Customer Service & Satisfaction

Miami University · UGRD · Fall 2026

1 section

Catalog description

Examines the importance of meeting and exceeding customers' expectations after the sale. Identify and explore issues related to developing long-term, loyal customers including the correction of minor problems and delivery and the generation of repeat business based on performance. Prerequisite: CMR 105 or permission of instructor.

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Class #miami_oxford-CMR261Fall 2026UGRD3 credits

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Instructor: Staff

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